Accessibility

See more accessible information on how to use Near Me.  Leaflets are available in 30 languages.

There are four British Sign Language videos on YouTube about Near Me and how to use it:

• Introduction to using Near Me within a health setting
• How to use Near Me for an appointment with your clinician
• How to use Near Me in your clinic or service
• How to use Near Me to take part in a video call

What do you do after your Near Me video appointment has been booked?

Make sure you have everything you need.

You should complete a test call prior to your appointment time to ensure your equipment and internet connection are suitable for the call.

Once the test is over, close the screen and re-open this Near Me page. 

A few minutes before your appointment time, make sure you are in a quiet, well lit room.

Next, find your clinic or specialty in the lists of Near Me waiting areas or in all Near Me waiting areas A-Z and follow the link.

Click Start Appointment or Enter Waiting Area then Start Video Call. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will enter the private waiting room until your consultation begins.

Remember to allow Near Me to access your camera and microphone when asked.

Please do not enter a waiting area unless you have a pre-arranged appointment or you have been invited to a same day appointment by your healthcare professional.

Virtual ward visiting

Did you know you can visit inpatients virtually in most wards and hospitals? There's no app to download.  All you need is an internet-enabled device and somewhere private to have your virtual visit.

Please phone the ward for more details and to arrange.

See Near Me virtual ward visiting waiting areas.